Privacy Policy

Privacy Policy

Last Updated: January 9, 2026

Welcome to EduTrainGroup.com (“we,” “us,” “our”). Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from our users (“you,” “your”), how we use it, the steps we take to protect it, and your rights regarding your information.

This policy applies to all information collected through our website (edutraingroup.com), services, and any related communications. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our services to you. The types of information we collect can be categorized as follows:

a) Information You Provide to Us:

  • Contact Information: When you fill out a contact form or place an order, we may collect your name, email address, and any other information you provide in your message.
  • Order Details: When you place an order, we collect information necessary to fulfill your request, such as the topic, academic level, page count, deadline, and any files or instructions you upload.
  • Account Information: If you create an account, we will store your login credentials securely.

b) Information We Collect Automatically:

  • Log Data and Usage Information: Like most websites, we automatically collect information that your browser sends whenever you visit our site. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • Cookies and Similar Technologies: We use cookies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, operate, and maintain our services.
  • To process your transactions and manage your orders.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you important notices, such as changes to our terms, conditions, and policies.
  • To improve our website, services, and marketing efforts.
  • To monitor the usage of our website and detect, prevent, and address technical issues or potential fraud.

3. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others.

Your information may be shared only in the following limited circumstances:

  • With Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, hosting providers). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • With Your Assigned Expert: Details relevant to completing your order will be shared with the writer or editor assigned to your project. However, your personal contact information (like your full name or email) is kept confidential.
  • For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

The security of your data is our top priority. We use a variety of industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. All data is transmitted over secure SSL connections. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

If you wish to exercise any of these rights, please contact us.

6. Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us via our Contact Page.

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Michael Carter spent eight years working in the undergraduate admissions office of a top-tier private university. He has read over 5,000 application essays and knows exactly what makes a story stand out—and what sends it straight to the rejection pile. After seeing too many qualified students fail to represent themselves effectively on paper, Michael dedicated his career to helping applicants find their unique voice and craft compelling narratives. He specializes in personal statements and supplemental essays.

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